Privacy Policy

CarVert GZA (Pty) Ltd
Registration Number: 2024/371320/07
Email: privacy@carvertgza.co.za
Website: www.carvertgza.co.za

Effective Date: 30 March 2026

 

Introduction

CarVert GZA (Pty) Ltd (“CarVert GZA”, “we”, “us”, “our”) is committed to protecting your privacy and ensuring that your personal information is collected, used, and stored in compliance with the Protection of Personal Information Act, 2013 (POPIA).

 

This Privacy Policy explains how we collect, process, store, and protect your personal information when you interact with us, including when you apply to become a Vehicle Ambassador.

 

What Personal Information We Collect

We may collect the following categories of personal information:

Category

Examples

Identity Information

Full name, ID/passport number, date of birth

Contact Information

Email address, phone number, residential address, town, province

Driver’s License Information

License number, validity period, driving experience, traffic violations

Vehicle Information

Vehicle make, model, year, license plate, insurance details, tracking device, mileage, driving routes, commercial branding

Consent Records

Your acknowledgments and consents

Communication History

Emails, SMS, and other correspondence

 

How We Collect Your Information

We collect personal information directly from you when you:

  • Complete our eligibility questionnaire or registration form
  • Communicate with us via email, phone, or SMS
  • Interact with our website or social media platforms

 

Purpose of Processing

We collect and process your personal information for the following purposes:

  • To assess your eligibility for the Vehicle Ambassador program
  • To manage and administer your participation in the program
  • To communicate with you about campaigns, opportunities, and updates
  • To comply with legal and regulatory obligations
  • To improve our services and program offerings

 

Legal Basis for Processing

We process your personal information based on:

  • Consent: – You provide explicit consent when you complete our forms and acknowledge our privacy notice
  • Legitimate Interests: – To manage and operate the Vehicle Ambassador program
  • Legal Obligations: – Where required by South African law

 

Retention of Information

We retain your personal information as follows:

Status

Retention Period

Non-active applicants

24 months after last interaction

Active ambassadors

Duration of program participation + 24 months after termination

 

You may request access, correction, or deletion of your information at any time by contacting privacy@carvertgza.co.za.

 

Data Security

We implement appropriate technical and organizational measures to protect your personal information against:

  • Unauthorized access
  • Loss or destruction
  • Damage or alteration
  • Unlawful processing

Access to your personal information is restricted to authorized personnel only.

 

Sharing of Personal Information

We do not sell or rent your personal information. We may share your information with:

  • Service Providers – Third parties who assist in operating our program (e.g., email platforms, data storage)
  • Legal Authorities – When required by law or to protect our rights
  • Campaign Partners – Only with your consent and for specific campaign purposes
  • All third parties are contractually obligated to protect your information in accordance with POPIA.

 

Cross-Border Data Transfers

Your personal information will not be transferred outside the Republic of South Africa without your consent and appropriate safeguards in place to ensure adequate protection.

 

Your Rights Under POPIA

You have the following rights regarding your personal information:

Right

Description

Right to Access

Request confirmation of whether we hold your information and access to that information

Right to Correction

Request correction of inaccurate or incomplete information

Right to Deletion

Request deletion of your information, subject to legal retention requirements

Right to Object

Object to the processing of your information in certain circumstances

Right to Withdraw Consent

Withdraw consent at any time, without affecting the lawfulness of processing prior to withdrawal

 

To exercise any of these rights, contact us at privacy@carvertgza.co.za. We will respond within 30 days.

 

Direct Marketing

We may contact you via email, phone, or SMS about campaign opportunities and program updates. You may opt out of marketing communications at any time by:

  • Clicking the unsubscribe link in any marketing email
  • Contacting us at privacy@carvertgza.co.za

 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available at www.carvertgza.co.za/privacy-policy. Material changes will be communicated to you where required.

 

Complaints

If you believe we have violated your privacy rights, you have the right to lodge a complaint with:

Information Regulator (South Africa)
Website: www.inforegulator.org.za
Email: complaints@inforegulator.org.za
Tel: 012 406 4818

We encourage you to contact us first at privacy@carvertgza.co.za to resolve any concerns.

 

Contact Us

For any questions, requests, or concerns regarding this Privacy Policy or your personal information, please contact:

Privacy Officer
CarVert GZA (Pty) Ltd
Email: privacy@carvertgza.co.za
Website: www.carvertgza.co.za

 

This Privacy Policy is effective as of 30 March 2026 and replaces all previous versions.